What Is Norton MyChart Bedside?

Norton MyChart Bedside is a digital app that helps patients connect to their personal health information while they are in the hospital. On a smartphone, you can view test results, medications, treatment plans and other medical information. You can stay informed about your care during your hospital stay.

What Is the Difference Between Norton MyChart and Norton MyChart Bedside?

While both are digital apps, Norton MyChart Bedside is specifically designed for use in a hospital or health care facility during a patient’s stay. Norton MyChart is a broader app that you can access anytime, whether you are in the hospital or not, on your phone or computer. Norton MyChart helps you access your all of your personal health information, schedule appointments, request prescription refills, message your doctor, view test results, use virtual urgent care and more.

What Are the Benefits of Using Norton MyChart Bedside?

• Access to information: Norton MyChart Bedside allows you to access your health information in real time during your inpatient care. You can view:
  • Reason for admission and arrival time
  • Medications, including their uses and side effects
  • Recent test results and vital signs
  • Upcoming events and appointments, such as medication times or scheduled surgeries
  • Health education about your diagnosis and treatment
  • Questionnaires from your care team that you can answer electronically
• Information about your care team: You see who is on your treatment team.
• Empowerment and engagement: By having access to your health information, you can participate in your care decisions, which can lead to better health outcomes.

NOTE: Norton MyChart Bedside does not replace your call light. If you have an immediate need or question, contact a nurse.

Can I View a Loved One’s Norton MyChart Bedside Information?

If you would like to view a loved one’s hospital stay information, you may do so with Norton MyChart proxy access. Proxy access simply means allowing electronic access to someone else’s medical information. To get access to a child’s Norton MyChart, from a computer, log in to your own account, go to “Menu” and then “Personalize” and request access to the minor’s record. For proxy access to an adult’s record, the adult patient must log into their own Norton MyChart account and grant your access through their “Sharing Hub” within the main menu.

Can I Use My Phone to Access Norton MyChart Bedside?

Norton MyChart Bedside is available on your smartphone if you have a Norton MyChart account. Simply download the MyChart app from the Apple or Google app stores and select “Norton Healthcare.” You’ll have access to information about your treatment team, health education, medications, health issues, what’s happening soon and test results. When you have a Norton MyChart account, the Norton MyChart Bedside function automatically activates while you are in the hospital. Norton MyChart Bedside is only available in the app on your phone, not on a web browser or computer.